Privacy Policy
Data Protection Policy
Bowen College UK’s Data Protection Policy sets out our commitment to protecting personal data and how we implement that commitment with regard to the collection and use of personal data.
Introduction
Bowen College UK (“the College”) needs to keep certain information about its employees, students and other users to allow it to monitor student progress and provide information about our services.
The College also needs to process information so that staff and contractors can be recruited and paid, courses organised and legal obligations complied with.
When you contact the College or use our services, including this website bowencollege.org.uk you are trusting us with information about you. The purpose of this privacy policy is to explain:
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what information we collect
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how we use and store it
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what rights you have in relation to your information
We are committed to user privacy and take all reasonable steps to ensure that your information is kept secure and according to the law. this policy applies to users of the website and our clients and customers. By providing us with your data, you confirm that you are over 13 years of age.
By using this website you are legally agreeing to the terms of this policy. this applies from your first site visit.
We may change this policy from time to time, If that happens, this page will be updated. We recommend you check this page before using the website to ensure that you are aware of and accept any changes.
Jihan Adem is registered with the Information Commissioner’s Office (ICO) for data protection reference number (ICO registration number Z9712920).
Jihan Adem is the data controller for this website. Full details of our notified purposes can be viewed at the website of the Information Commissioner’s Office: www.ico.org.uk. The person responsible for data protection is:
Jihan Adem., Bowen College UK, Chimmels, Park Road, Dartington, Devon, TQ9 6EQ
What personal data do we collect?
Online forms
We use contact forms and registration forms to collect your name and email address, as well as any other personal information given within your message. We also use an application form when people apply to courses, which includes contact details and other relevant personal details, such as health information, used for course management, which is held for seven years for insurance purposes.
Emails
We retain copies of emails sent to us on our servers. These may contain personal information (name, email address and any personal information in message contents).
Mailing lists and newsletters
We use mailing lists and newsletters. We make it clear what you are signing up for when you subscribe to our newsletter. You can subscribe to our newsletter. You can subscribe through an online form, or subscriptions may also be manually processed with prior written agreement from you. Data is only processed with your consent and you have the right to unsubscribe at any time. We use a third-party provider, Mailchimp, to deliver and monitor our newsletters, as well as maintain our mailing lists. For more information, please see Mailchimp’s privacy notice: https://mailchimp.com/legal/privacy/.
We will record your communication preferences when you subscribe to our email newsletter and may monitor whether you open our emails and which links you click on. We will also log your Internet Protocol (IP) address and the type of web browser and device used.
Phone/video calls
Any personal information given through phone or video calls (name, phone numbers and any other personal information given during calls) may be held by us in accordance with this privacy policy: you will give notice about this at the beginning of the call.
Social media
We use social media to engage with our users and we link to our pages on Facebook, Instagram, and LinkedIn. We hold details of our social media followers, according to what is shared by you and the platform concerned.
If you send us a direct message via social media, any personal information given by you will be held by us in accordance with this privacy policy. That means we hold your information where it is legitimate for our business interests and in order to provide our services to you. The third-party provider may also retain details in accordance with their Privacy Policy.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Use of social sharing buttons is at your own discretion. Social media platforms may track and save your request to share a web page.
You should refer to the Privacy Policies of these channels to understand how they treat your data:
Facebook: https://www.facebook.com/privacy/explanation
Instagram: http://instagram.com/legal/privacy/
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Cookies
This website uses cookies to track user behaviour on the website. Cookies are small files which are saved to your computer’s hard drive. This enables us to improve how the site functions and the services we offer through it. It enables us to provide you with a tailored experience when using the site. Before accessing the site, you will be asked to give consent to cookies being installed on your computer or device.
If you are uncomfortable with the use of cookies, you can disable them by changing the settings in the preferences/options menu in your device’s browser. You can set your browser to reject or block cookies, or to tell you when a website tries to put a cookie on your device. You can also delete any cookies that are already stored on your device. However, if you do delete and block all cookies, parts of the site may not fully function. You can see our Cookie Policy
Google Analytics
When someone visits our site, we use a third-party service, Google Analytics, to collect details of visitor behaviour patterns (eg how many people visit particular pages on our site and when). This information is to help us market our services to the right people in the best ways. This information does not allow us to identify users.
Google’s privacy policy is available at http://www.google.com/privacy.html. You may opt out of having their data collected by disabling this tracking.
Photographs
To enhance our communications, we use photos and videos on our website and in newsletters and social media posts. If we are intending to use any of you or any user, we will ask your permission before doing this and explain what the images will be used for – either verbally or as part of the sign-up/contracting process.
Payment processing
Payment data, excluding card information which we do not receive at any time. Received via accounting and banking systems, and saved for at least seven years for accounting and tax obligations. You may be asked for, as appropriate, your name, email address, mailing address, phone number and credit/debit card information.
Special categories of data
Data protection laws specify special categories of personal data (such as ethnic or racial origin, political opinions, religious beliefs, and physical or mental health). For our business, the only special category of data it is necessary for us to collect concerns physical and mental health. However, we recognise that our users may volunteer other special category information while communicating with us this will be kept in accordance with our policy.
Attendance registers
We will collect relevant data collected in class, courses or workshops in person or online – used for class management, and held for at least seven years for insurance purposes.
Notes on classes and sessions
We may collect data in class or afterwards- used for class management and held for at least seven years for insurance purposes.
Sharing information with third parties
We do not sell, trade, or otherwise transfer your personal data to third parties unless we have gained your permission. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users – so long as those parties agree to keep your information secure and confidential. It also does not include institutions which require attendance registers for training/classes/events held at their premises. We may also release information when it’s appropriate to comply with the law, enforce our site policies, or protect the rights, property or safety of ourselves or others.
Information held
Information held by Bowen College UK is accessed by other teachers and staff working for Bowen College UK, and contractors working on our IT and website systems and may be shared, on a need-to basis, with other teachers, eg. if you are attending their class, course or workshop/event, or they are covering a class.
Your personal information is held only until it is no longer required or has no use.
Links to Other Websites
Our website may contain links to other websites of interest.
Occasionally, at our discretion, we may include or offer third-party products or services through our website or electronic communications. These third-party sites have separate and independent privacy policies, which we are not responsible or liable for. However, we seek to uphold our integrity and welcome any feedback about other sites.
However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
For queries about data protection, please contact us via email via our contact form.
Data security
Every effort has been made to ensure that the technologies we use for collecting and holding data are safe and secure. Your personal data is contained behind secured networks and is only accessible by designated members of our team, who are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. Our website is checked on a regular basis for security risks and vulnerabilities.
However, the Internet is not completely secure and we cannot guarantee the security of personal data transmitted through our website or by email. Users provide personal details at their own discretion and at their own risk.
Your legal rights
We recognise your legal rights with regard to your data and will uphold these in accordance with data protection laws.
You have the right to access the personal data we hold about you. We will endeavour to respond quickly to any such requests; legally, we are required to respond within one month of receiving the request and any other necessary information.
You have the right to request that we amend or change personal information that is inaccurate or incorrect.
You have the right to ask us to delete personal information from our systems at any time and without giving any reason. We will act on any such request without delay.
If you wish to make any such requests, you should contact the person responsible for data protection by emailing us on the email via our contact form.
Changes to this policy
This privacy policy was last updated on 15 February 2023. We reserve the right to change it at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. You will be deemed to have accepted any changes to the terms of the privacy policy when visiting the website following any changes.
Concerns and complaints
If you want to raise a concern or make a complaint about the use of your data, you can contact us by email via our contact form.
Alternatively, you can formally raise a concern or complaint to the Information Commissioner’s Office (ICO) directly. Call them on 0303 123 1113 or see the options for reporting issues at https://ico.org.uk/concerns/.
